Is there a delivery fee ?

All Russel Mania t-shirts are shipped free of cost across India.

 

What is the shipping timeframe?

All products are dispatched within 48-72 hours from the date of order and most of the deliveries are done within 4-5 working days across India.

 

How do I check the status of my order?

You would receive the tracking details of your order on the contact number you have provided once the product is dispatched through our logistics team.

 

How can I check if Russel Mania delivers to my PIN Code?

We service all pincodes across India.

 

How are orders placed on Russel Mania delivered to me?

All orders placed on Russel Mania are dispatched through our courier partners such as Bluedart, DTDC, Delhivery ,Tirupati Couriers, professional couriers etc. depending on the Pin code.

 

Does Russel Mania deliver products outside India?

No. At this point, Russel Mania delivers products only within India. Incase of special requests kindly contact us through the contact us page.

 

How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery. Incase of special requests kindly contact us through the contact us page. If your pin code is eligible for a faster delivery we will assist you with the same.  We will also update you of the additional charges applicable.

 

I have received a partial item/partial order or an Untenanted/Void packet?

Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:

Please do not use the item for which claim is being raised.

You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario)

The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users

You may not be liable for a exchange, if he/she falls in any of the scenarios stated below:

Failure to provide adequate information about the case.

Failure to provide snapshots of the packet and box(if any)

You must not dispose of the packaging for 5-7 days post - delivery. We might need to pick-up your packaging for investigation at our end.

You have used the item for which claim was raised.